Public Transportation Injury Lawyers
Have you ever stepped onto a bus or train expecting a normal day, only for it to end in injury and confusion? If you’ve been hurt while using public transport, you’re not alone — and more importantly, you may be entitled to compensation. Whether it was a sudden stop, a collision, or a slip while boarding, accidents on public transport can happen in an instant, often through no fault of your own.
If this sounds familiar, it’s worth knowing that you could be eligible for a range of compensation benefits, including medical expenses, income support, and in some cases, a lump sum payout. The amount you can claim depends on how the accident occurred, whether you were not mostly at fault, and the seriousness of your injuries.
No matter whether the incident happened on a bus, train, ferry, or light rail, Australian law is designed to protect passengers. Speaking with an experienced public transportation injury lawyer can make all the difference. Our experienced team of personal injury lawyers will assess your situation, explain your options, and help you claim the compensation you’re legally entitled to on a No Win No Fee basis.
Types of Accidents included in Public Transportation Injury Claims

Public transportation, such as buses and trains, are among the most commonly used modes of transport in Australia, with millions of Australians relying on these services every day. In 2022, buses and trains were the top choices for commuters across the country. However, despite the convenience and efficiency of public transport, accidents do occur and passengers can unfortunately be injured as a result.
If you’ve been injured while travelling on a bus, train, or any other public transport vehicle, you may be entitled to make a public transportation injury claim. Injuries sustained during these incidents can range from minor injuries like bruises and sprains to more serious conditions such as broken bones, whiplash, or even psychological trauma.
For those injured in bus accidents, seeking the advice of a bus accident lawyer is essential to ensure you receive the compensation you deserve. Bus accident lawyers are experienced in navigating the complexities of public transport injury claims and can help you claim compensation for medical bills, lost income, pain and suffering, and other expenses that may arise.
Similarly, if your injury occurred on a train, you may be eligible for train injury compensation. This type of compensation can cover a wide range of damages, including medical treatment costs, rehabilitation, and compensation for any lost earnings due to your inability to work. If your injuries were caused by the negligence of the train operator or a failure in safety measures, you have the right to claim compensation to help support your recovery.
No matter the type of public transport, if you’ve suffered an injury, consulting a public transport accident lawyer can provide you with expert guidance through the claims process and ensure you get the support you need during this challenging time. Contact our experienced team of public transport injury lawyers today for a free claim assessment, so you know where you stand after an injury as a passenger on public transport.

Public Transport Injury Compensation: Train and Bus Injury Claims
In NSW, you may be entitled to compensation under the Compulsory Third Party (CTP) scheme if you were injured in a road accident including public transport vehicles, such as a bus accident. The injury compensation benefits may include:
- Medical and travel expenses: Reasonable and necessary medical expenses because of the accident
- Income support payments: Weekly payments to compensate your economic loss because of the accident
- Lump sum payout for future loss of income
- Condition: if you were not mostly at fault and your injuries are not a soft tissue injury, also known as a minor injury
- Lump sum payout for pain and suffering
- Condition: If your injuries are assessed at being greater than 10% whole person impairment
I Was Injured as a Bus Passenger — Can I Make a Common Law Claim for a Public Transport Injury?
It’s important to understand what minor injury means to understand common law claims. Only people who have non-minor injuries are eligible to make a common law claim.
If you were injured on public transport, such as a bus or train, not mostly at fault and your injury is not deemed a minor injury, you are probably entitled to make a common law claim. According to Motor Accident Injuries Act 2017 No 10, the maximum amount of damages for non-economic loss is currently $595,000 which increases yearly.

What Steps Should I Take After a Public Transport Accident?
If the worst-case scenario happens and you suffer injuries while on a bus, train or other forms of public transport, you should follow the steps below for your compensation claim:
- Note the license plate and registration details of the vehicles involved.
- Note the contact details of witnesses and everyone involved
- Report the accident to the police within 28 days and obtain an Event number
Once you obtained the documents above, you can call our personal injury lawyers on 1800 952 898 to start your public transport accident claim. If you were unable to obtain the above details please contact us as soon as possible for more information and assistance.
Time Limits for Bus Accident Claims and Other Public Transport Injuries
The time limit to send the Personal Injury Benefit form is 3 months from the date of the accident. However, if your injuries are non-minor, you will have 3 years to make a common law claim.

FAQs
Every vehicle, including public transportation, is required to have Greenslip insurance which provides compensation for people who have been injured in an accident. This includes passengers, drivers, pedestrians, and so on.
There are several Compulsory Third Party (CTP) Insurers in NSW, such as AAMI, Allianz, , GIO, NRMA, QBE and Youi Insurance. The CTP insurer that caused the public transport accident will most likely be managing your claim.
The NSW Services application allows you to search the registration code to identify the CTP Insurer for that vehicle. Also, you can contact the State Insurance Regulatory (SIRA) who will help you identify the CTP Insurer based on the details you provide.
You can consult our personal injury lawyers at any point in your injury claim process. As a rule of thumb, it is recommended consulting an experienced personal injury lawyer as soon as possible to plan the legal path.
Reach our transportation injury lawyers
Our senior personal injury lawyers specialise in motor vehicle accident claims, including those involving bus and train injuries. We are committed to providing clear, straightforward legal advice so you fully understand your rights and entitlements to compensation.
With our experienced team handling your public transport injury claim, you can feel confident knowing your case is in safe hands. We operate on a No Win No Fee basis, meaning you will not pay any legal fees unless we successfully secure your compensation.

Issa Rabaya
• Bachelor of Laws
• Graduate Diploma in Legal Practice
• Approved Legal Service Provider to the Independent Review Office
• Member of the Law Society

Issa Rabaya
• Bachelor of Laws
• Graduate Diploma in Legal Practice
• Approved Legal Service Provider to the Independent Review Office
• Member of the Law Society

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